Artificial intelligence and well-being in Ibero–American organisations: trends, gaps and opportunities in happiness management research (2021–2025)

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AudienciaPúblico en generales_ES
CoberturaMéxicoes_ES
Fecha de ingreso2026-09-15T00:30:20Z
Fecha de publicación2026-01-01
ResumenPurpose This study aims to systematically analyse the state of knowledge on happiness management and workplace well-being in Ibero–America during 2021–2025, within a context shaped by the post-pandemic period, accelerated digitalisation and the advance of technologies based on artificial intelligence. Design/methodology/approach A systematic review was conducted following preferred reporting items for systematic reviews and meta-analyses guidelines. The search was carried out in Web of Science using a bilingual search equation focused on happiness management, workplace happiness, emotional salary and workplace well-being. Inclusion and exclusion criteria were applied (period 2021–2025; journal papers; English, Spanish and Portuguese; Ibero–American context; and full-text availability), along with an additional criterion of geographical balance. The final sample comprised 15 papers, which were analysed from both bibliometric and thematic perspectives. Findings The evidence indicates that the field in Ibero–America is in a process of consolidation, with a concentration of scholarly output in Mexico, Spain and Portugal, and a predominance of cross-sectional quantitative studies using surveys and Likert-type scales, alongside a growing use of multivariate techniques (e.g. structural equation modelling). Thematically, the studies focus on determinants of workplace well-being and happiness and their relationship with performance, innovation and retention; and the integration of happiness management as a managerial approach linked to intangible resources (emotional salary, organisational justice and mental health). Regional, methodological (scarcity of longitudinal designs and mixed methods) and theoretical integration gaps persist. Originality/value It provides an up-to-date regional synthesis (2021–2025) that identifies patterns, thematic cores and gaps, and proposes a future agenda featuring emerging constructs such as “happy salary” and “digital happiness”, as well as the need for culturally adapted instruments for Ibero–American contexts.es_ES
Doihttps://doi.org/10.1108/mrjiam-01-2026-1897es_ES
URIhttps://riuat.uat.edu.mx/handle/123456789/2295
Idiomaeses_ES
EditorialEmeraldes_ES
RelaciónManagement Research: Journal of the Iberoamerican Academy of Managementes_ES
URL relacionadohttps://doi.org/10.1108/mrjiam-01-2026-1897es_ES
DerechosAcceso abierto (Metadatos de producción científica)es_ES
Licenciahttp://purl.org/coar/access_right/c_abf2es_ES
FuenteManagement Research: Journal of the Iberoamerican Academy of Management
TítuloArtificial intelligence and well-being in Ibero–American organisations: trends, gaps and opportunities in happiness management research (2021–2025)es_ES
TipoArtículoes_ES
ArbitradoHa sido Arbitradoes_ES
AutorGonzález, Priscila Inés Villanueva
AutorLoredo, Javier Gaona
AutorHernández, Magda Lizet Ochoa
AutorElHichou-Ahmed, Chaima
AutorGonzález, Priscila Inés Villanuevaes_ES
AutorLoredo, Javier Gaonaes_ES
AutorHernández, Magda Lizet Ochoaes_ES
AutorElHichou-Ahmed, Chaimaes_ES
InstituciónUniversidad Autónoma de Tamaulipas
InstituciónUniversidad Autónoma de Tamaulipases_ES
Rango de páginas1-38es_ES
URL relacionadahttps://doi.org/10.1108/mrjiam-01-2026-1897
Tipo de artículoIndexado
Tipo de artículoIndexadoes_ES

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