Perceived Usefulness and Ease of Use of E-Government to Generate Trust and Intention to Use by Citizens

Simple item page
AudienciaPúblico en generales_ES
CoberturaMéxico [143]es_ES
Fecha de ingreso2026-09-09T01:06:09Z
Fecha de publicación2025-01-01
ResumenPublic institutions across the world use technology to meet new society’s needs. Citizens are connected now, they have access to information in real time, they demand new types of services. Governments need digital tools to meet these new challenges and to contribute to their nation’s development, enabling the delivery of technological services and solutions that lead to a digital transformation. This research aims to determine the impact of perceived usefulness and the usability of e-government concerning citizen’s trust when using public online services. We applied a questionnaire to 361 citizens users of public online services in Tamaulipas, Mexico, using SmartPLS statistical software. The main results indicate that perceived usefulness, ease of use as well as trust have a strong influence in the citizens’ intention to use public online services, which could be considered by the administrations in the design of e-government online services projects or initiatives. We consider the present study findings may help the public and academic sector in the study and design of strategies that help them in the development of e-government public policies focused on building effective e-government solutions allowing for the future development of nations.es_ES
URIhttps://riuat.uat.edu.mx/handle/123456789/1578
IdiomaEspañol [65]es_ES
RelaciónMarcela Diaz-Guzmán Verástegui, Jose Melchor Medina-Quintero, Fernando Ortiz-Rodriguez. (2025). Perceived Usefulness and Ease of Use of E-Government to Generate Trust and Intention to Use by Citizens. Journal of Technology Management & Innovation.es_ES
URL relacionadohttps://www.jotmi.org/index.php/GT/article/view/4666es_ES
DerechosAcceso Abiertoes_ES
LicenciaBY NC NDes_ES
FuenteJournal of Technology Management & Innovation, () vol.? (2025)
Palabra clavePerceived usefulnesses_ES
Palabra claveease of usees_ES
Palabra clavetrustes_ES
Palabra claveintention to usees_ES
Palabra clavee-Governmentes_ES
ClasificaciónCIENCIAS SOCIALES [5]:CIENCIAS ECONÓMICAS [53]:ORGANIZACIÓN Y DIRECCIÓN DE EMPRESAS [5311]es_ES
TítuloPerceived Usefulness and Ease of Use of E-Government to Generate Trust and Intention to Use by Citizenses_ES
TipoArtículoes_ES
ArbitradoHa sido Arbitradoes_ES
ÁreaCIENCIAS SOCIALES [5]
ÁreaCIENCIAS SOCIALES [5]es_ES
AutorMARCELA DIAZ-GUZMÁN VERÁSTEGUI
AutorJOSE MELCHOR MEDINA-QUINTERO;977
AutorFERNANDO ORTIZ-RODRIGUEZ
AutorMARCELA DIAZ-GUZMÁN VERÁSTEGUIes_ES
AutorJOSE MELCHOR MEDINA-QUINTERO;977es_ES
AutorFERNANDO ORTIZ-RODRIGUEZes_ES
DisciplinaCIENCIAS ECONÓMICAS [53]es_ES
EdiciónPrimeraes_ES
SubdisciplinaORGANIZACIÓN Y DIRECCIÓN DE EMPRESAS [5311]es_ES
Tipo de artículoIndexado
Tipo de artículoIndexadoes_ES

Files

Collections

Documentación Cientifica