The CSR, Satisfaction, and Commitment Triad: Its Strategic Effect on Perceived Performance

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AudienciaPúblico en generales_ES
CoberturaMéxicoes_ES
Fecha de ingreso2026-10-05T16:32:05Z
Fecha de publicación2025-01-01
ResumenThis study analyses how perceived corporate social responsibility (CSR) influences employees' perceived performance, considering the role of job satisfaction and organisational commitment as intermediary variables in this relationship. The research is justified by the growing need to understand how responsible organisational practices can translate into tangible benefits in workplace settings, particularly in emerging economies. A quantitative, non-experimental, and cross-sectional approach was adopted, using a structured survey administered to 206 Mexican employees. The results, obtained through structural equation modelling using the partial least squares method (PLS-SEM), reveal that perceived CSR has a positive effect on both job satisfaction and perceived performance, while job satisfaction directly influences organisational commitment. Furthermore, both job satisfaction and organisational commitment were found to act as mechanisms through which perceived CSR affects perceived performance. The study is grounded in social exchange theory and social identity theory, contributing to the understanding of the psychological processes that link responsible practices to work-related outcomes. It concludes with practical recommendations aimed at strengthening business sustainability through strategies that prioritise employee wellbeing and commitment.es_ES
Doihttps://doi.org/10.12795/ambitos.2025.i67.13es_ES
URIhttps://riuat.uat.edu.mx/handle/123456789/3953
Idiomaenes_ES
EditorialUNIV SEVILLA, EDITORIALes_ES
RelaciónAmbitoses_ES
URL relacionadohttps://doi.org/10.12795/ambitos.2025.i67.13es_ES
DerechosAcceso abierto (Metadatos de producción científica)es_ES
Licenciahttp://purl.org/coar/access_right/c_abf2es_ES
FuenteAmbitos
Palabra claveorganisational commitmentes_ES
Palabra claveperceived performancees_ES
Palabra clavecorporate social responsibilityes_ES
Palabra clavejob satisfactiones_ES
TítuloThe CSR, Satisfaction, and Commitment Triad: Its Strategic Effect on Perceived Performancees_ES
TipoArtículoes_ES
ArbitradoHa sido Arbitradoes_ES
AutorHernandez-Arteaga, Lorena Gabriela
AutorSalazar-Altamirano, Mario Alberto
AutorMartinez-Arvizu, Orlando Josue
AutorGomez, Maria del Lourdes Arias
AutorHernandez-Arteaga, Lorena Gabrielaes_ES
AutorSalazar-Altamirano, Mario Albertoes_ES
AutorMartinez-Arvizu, Orlando Josuees_ES
AutorGomez, Maria del Lourdes Ariases_ES
InstituciónUniversidad Autónoma de Tamaulipas
InstituciónUniversidad Autónoma de Tamaulipases_ES
Número67es_ES
Rango de páginas243-264es_ES
URL relacionadahttps://doi.org/10.12795/ambitos.2025.i67.13
Tipo de artículoIndexado
Tipo de artículoIndexadoes_ES

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