Challenges of systematized information and communication in strengthening public organizations

Abstract

All public organization require infotechnological structures that facilitate their processes and update their operation, although many have invested in technologies, still remain stagnant in productivity and competitiveness, one of the reasons could be the failure to pay attention to the value of the information, from its systematization to its management. From this perspective, the objective of this article is to define challenges of systematized information in strengthening public organizations, under a theoretical investigation, through review of bibliographic and hemerographic materials related to the object of study. The results determine the need to systematize the information for its management, align the network organization, to connect it in its entirety and be able to face the challenges, including taking advantage of processed information to achieve transparency, control and right decisions, to understand the public official with a networked environment, convert citizens into data, and offer services that meet their needs, achieve effectiveness and efficiency to improve public management, positioning the organization in society. It is concluded that the in strengthening of public organization allows transforming stability into dynamism through the articulation, circulation and communication of endogenous and exogenous information through successful, modern and powerful technological means from an integrative perspective.