Determining factors of user satisfaction in online payment platforms
| Audiencia | Público en general | es_ES |
| Cobertura | México [143] | es_ES |
| Fecha de ingreso | 2026-09-09T01:05:54Z | |
| Fecha de publicación | 2024-02-27 | |
| Resumen | The objective of this study was to examine the factors influencing user satisfaction with digital payment methods in emerging contexts. Data were collected through 258 surveys conducted with Mexican users and were analyzed using multiple linear regression. The results indicate that security and privacy, customer service, convenient payment, and information quality are factors that determine user satisfaction with online payment methods. This research contributes to the analysis of user experiences of online payment services for the acquisition of products and services over the internet. | es_ES |
| Doi | 10.32870/pk.a14n26.812 | es_ES |
| URI | https://riuat.uat.edu.mx/handle/123456789/1354 | |
| Idioma | Español [65] | es_ES |
| Editorial | Universidad de Guadalajara | es_ES |
| Relación | María Inés Salas Rubio, Jessica Ivonne Hinojosa López, Lucirene Rangel Lyne. (2024). Determining factors of user satisfaction in online payment platforms. Paakat: Revista de Tecnología y Sociedad. https://doi.org/10.32870/pk.a14n26.812 | es_ES |
| URL relacionado | https://doi.org/10.32870/pk.a14n26.812 | es_ES |
| Derechos | Acceso Abierto | es_ES |
| Licencia | BY NC ND | es_ES |
| Fuente | Paakat: Revista de Tecnología y Sociedad, () vol.? (2024) | |
| Palabra clave | OpenAIRE | es_ES |
| Palabra clave | Open Access | es_ES |
| Clasificación | CIENCIAS SOCIALES [5]:CIENCIAS ECONÓMICAS [53]:ORGANIZACIÓN Y DIRECCIÓN DE EMPRESAS [5311] | es_ES |
| Título | Determining factors of user satisfaction in online payment platforms | es_ES |
| Tipo | Artículo | es_ES |
| Arbitrado | Ha sido Arbitrado | es_ES |
| Área | CIENCIAS SOCIALES [5] | |
| Área | CIENCIAS SOCIALES [5] | es_ES |
| Autor | MARÍA INÉS SALAS RUBIO | |
| Autor | JESSICA IVONNE HINOJOSA LÓPEZ | |
| Autor | LUCIRENE RANGEL LYNE;1047 | |
| Autor | MARÍA INÉS SALAS RUBIO | es_ES |
| Autor | JESSICA IVONNE HINOJOSA LÓPEZ | es_ES |
| Autor | LUCIRENE RANGEL LYNE;1047 | es_ES |
| Disciplina | CIENCIAS ECONÓMICAS [53] | es_ES |
| Edición | Primera | es_ES |
| Subdisciplina | ORGANIZACIÓN Y DIRECCIÓN DE EMPRESAS [5311] | es_ES |
| Tipo de artículo | Indexado | |
| Tipo de artículo | Indexado | es_ES |