Communication in Social Commerce: A Source for Consumer Trust

AudienciaPúblico en generales_ES
CoberturaMéxico[ 143]es_ES
Fecha de ingreso2026-10-05T16:34:58Z
Fecha de publicación2026-01-01
ResumenSocial media, in addition to re-evolving society, have created a new business model called social commerce that involves an active participation of consumers in the purchase of products and services through Web 2.0 and the Internet. This research aims to determine the relationship between sharing information and experiences through the use and ease of use of social media in consumers to make online purchases with trust in these commercial transactions. A questionnaire was applied to 182 regular social commerce consumers, and based on Structural Equation Modeling, the inferential analysis was carried out. The main contributions to knowledge are that trust in technology and sellers (companies) is an essential variable for sales through social commerce; likewise, sharing knowledge and purchasing experiences, as well as the intention to use this technology, are elements that develop trust in consumers.es_ES
Doihttps://doi.org/10.1007/978-3-032-12232-2_1es_ES
ISBN978-303212231-5es_ES
URIhttps://riuat.uat.edu.mx/handle/123456789/6428
IdiomaInglés[20]es_ES
EditorialSpringer Science and Business Media Deutschland GmbHes_ES
RelaciónCommunications in Computer and Information Sciencees_ES
URL relacionadohttps://doi.org/10.1007/978-3-032-12232-2_1es_ES
DerechosAcceso restringido / Suscripción (Metadatos de producción científica)es_ES
Licenciahttp://purl.org/coar/access_right/c_16eces_ES
FuenteCommunications in Computer and Information Science
Palabra claveConsumeres_ES
Palabra claveSocial Commercees_ES
Palabra claveSocial Mediaes_ES
Palabra claveTrustes_ES
TítuloCommunication in Social Commerce: A Source for Consumer Trustes_ES
TipoPonenciaes_ES
ArbitradoHa sido Arbitradoes_ES
AutorMedina, Jose-Melchor
AutorOrtiz-Rodriguez, Fernando
AutorMedina-Rivas, Melissa
AutorMedina, Jose-Melchores_ES
AutorOrtiz-Rodriguez, Fernandoes_ES
AutorMedina-Rivas, Melissaes_ES
InstituciónUniversidad Autónoma de Tamaulipas
InstituciónUniversidad Autónoma de Tamaulipases_ES
Rango de páginas1-15es_ES
URL relacionadahttps://doi.org/10.1007/978-3-032-12232-2_1
Tipo de artículoIndexado
Tipo de artículoIndexadoes_ES
Volumen2730 CCISes_ES

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