Responsabilidad Social Corporativa, Satisfacción Laboral, Compromiso Organizacional en una Multinacional

Abstract

The objective of this research is to determine the impact of internal corporate social responsibility (CSR) on job satisfaction and organizational engagement. The method was quantitative, using a structural equation model with analysis of variance. The results confirmed the hypotheses, demonstrating that CSR has a positive and significant effect on job satisfaction and organizational engagement. The findings suggest that CSR can increase job satisfaction and organizational engagement. The originality of this study lies in addressing the topic within the world's largest multinational retailer. Among the limitations, it is worth noting that only branches in southern Tamaulipas were considered.