Job satisfaction and organizational citizen behavior of administrative employees in a Mexican public university

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AudienciaPúblico en generales_ES
CoberturaMéxicoes_ES
Fecha de ingreso2026-10-05T16:32:06Z
Fecha de publicación2022-01-01
ResumenCurrently, human resources have become the main engine of organizations, as they are in charge of raising levels of quality and competitiveness that impact users; in such a way that it is essential to protect them in all aspects related to said resource. The analysis of the influence of the job satisfaction of the administrative staff of the central administration of a Higher Education Institution on the organizational citizen behavior was carried out. We worked with a sample of 169 trusted administrative employees from the Autonomous University of Tamaulipas, in Ciudad Victoria, Tamaulipas, Mexico. The collected data were captured in the SPSS version 24 program to obtain statistical data and perform advanced information analysis and interpretation of each variable. The results showed that there is a strong and significant relationship towards the dependent variable, organizational citizen behavior. Thus, pointing out that high levels of job satisfaction have a positive and relevant influence on organizational citizen behavior, evidencing the need to generate a job commitment by administrative staff, which together with high levels of job satisfaction can achieve a optimal citizen behavior for the institution.es_ES
URIhttps://riuat.uat.edu.mx/handle/123456789/3984
Idiomaeses_ES
EditorialUNIV LOS ANDES, CENTRO INVESTIGACIONES \& DESARROLLO EMPRESARes_ES
RelaciónVision Gerenciales_ES
DerechosAcceso restringido / Suscripción (Metadatos de producción científica)es_ES
Licenciahttp://purl.org/coar/access_right/c_16eces_ES
FuenteVision Gerencial
Palabra claveHuman talentes_ES
Palabra clavehigher educationes_ES
Palabra clavesatisfactiones_ES
Palabra clavemotivation and job performancees_ES
TítuloJob satisfaction and organizational citizen behavior of administrative employees in a Mexican public universityes_ES
TipoArtículoes_ES
ArbitradoHa sido Arbitradoes_ES
AutorRamirez Torres, Areli Berenice
AutorSanchez Limon, Monica Lorena
AutorSanchez Tovar, Yesenia
AutorCastanon Rodriguez, Julio Cesar
AutorRamirez Torres, Areli Berenicees_ES
AutorSanchez Limon, Monica Lorenaes_ES
AutorSanchez Tovar, Yeseniaes_ES
AutorCastanon Rodriguez, Julio Cesares_ES
InstituciónUniversidad Autónoma de Tamaulipas
InstituciónUniversidad Autónoma de Tamaulipases_ES
Número1es_ES
Rango de páginas90-105es_ES
Tipo de artículoIndexado
Tipo de artículoIndexadoes_ES
Volumen21es_ES

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